Privacy Policy

User Data Protection/Compliance Policy

Last Updated: 2026-08-24 11:35:11

Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website and related services. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

  • Personal Information: When you create an account, list a vehicle, or contact a seller, we may collect your name, email address, phone number, and location.

  • Vehicle Information: Details about vehicles you list for sale, such as make, model, year, mileage, and photos.

  • Usage Data: Information about how you interact with our website, including searches, viewed listings, and communication activity.

  • Technical Information: Device details, browser type, IP address, and cookies.

  • Communication Data: Messages exchanged through our platform between buyers and sellers.

How We Use Your Information

We use the information we collect for purposes including:

  • Creating and managing your account

  • Facilitating vehicle listings and transactions

  • Connecting buyers and sellers

  • Personalising your experience and showing relevant listings

  • Communicating with you about your account, listings, or inquiries

  • Improving our services, features, and user experience

  • Preventing fraud and ensuring platform security

  • Meeting legal and regulatory obligations

Information Sharing

We may share your information in the following situations:

  • With Other Users: When you list a vehicle or contact a seller, certain details may be shared to enable communication and transactions.

  • With Service Providers: Information may be shared with third-party vendors who support our operations (e.g., hosting, analytics, communications).

  • For Legal Reasons: To comply with laws, court orders, or government requests.

  • Business Transfers: If the website or its assets are sold, merged, or transferred, user information may be included as part of the business assets.

We do not sell personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyse website traffic and usage patterns

  • Improve user experience

  • Provide relevant content and features

You can manage cookies through your browser settings, but disabling them may affect certain features of the website.

Data Security

We take appropriate measures to safeguard your personal data against unauthorised access, disclosure, or misuse. These include technical, administrative, and physical security safeguards.

However, no online system is fully secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Restrict or object to how we process your data

  • Request a copy of your data (data portability)

  • Withdraw consent where processing is based on consent

You can manage many of these preferences through your account settings.


Important Information: About Our Finance Services
1. Whose products do we offer?
  • Finance: We offer finance products from a limited number of selected lenders. We are not an independent financial advisor and cannot search the whole market.
  • 2. Which services will we provide you with?
We will review your credit profile and introduce you to our chosen lenders who may be able to assist you with your vehicle purchase. We will explain the key features of the finance products available to you, but we will not provide a formal recommendation or independent financial advice. You will need to make your own choice on how to proceed.
3. Will you have to pay us a fee for our services?
No, we do not charge you a fee for arranging finance, However we do charge third party lenders £150+VAT.
4. How do we get paid? (Commission Disclosure)
We will receive a commission, payment, or other financial benefit from the lender if you decide to enter into an agreement with them. This commission may be a fixed fee or a percentage of the amount you borrow.
Under FCA rules, you have the right to request information regarding the existence and amount of any commission we may receive. If you would like us to disclose this information, please contact us using the details below before signing your finance agreement.
5. Who regulates us?
Performance & Prestige Cars Ltd, Dale Cottage, 3 St Mary’s Mews, Broxted, Dunmow CM6 2GQ is authorised and regulated by the Financial Conduct Authority. Our FCA Firm Reference Number is 1053845. You can verify this by visiting the Financial Services Register at register.fca.org.uk or by contacting the FCA on 0800 111 6768.
6. What should you do if you have a complaint?
If you wish to register a complaint, please contact us:
  • In writing: The Complaints Manager, Performance & Prestige Cars Ltd, Dale Cottage, 3 St Mary’s Mews Broxted, Dunmow, CM6 2GQ. 
  • By phone: 07919 598220
  • By email: info@performanceandprestigecars.co.uk
If we cannot resolve your complaint to your satisfaction within 8 weeks, you may be entitled to refer your dispute to the Financial Ombudsman Service. You can contact them at financial-ombudsman.org.uk or by calling 0800 023 4567.



Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a new “Last Updated” date. Please review this policy periodically to stay informed.

Performance & Prestige Cars Ltd, Arms & Archery, Thrifts Lane, Ware SG12 9QS, Registered in England and Wales Number Company number 15135918, VAT Number 488 1232 74  All rights reserved.